Returns & Exchanges

If you are not satisfied with your item(s), and they are not damaged, we will be happy to accept the item back, assuming it is in good condition and has NOT been WORN or WASHED.

 

ONLINE ORDERS

Returns and exchanges will be honored up to 30 DAYS after the package has shipped based on USPS tracking information.

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Online Orders: Getting a Refund

Please click on the above link to access the Returns Portal to print your return label. Once we have received your item(s) we will refund your payment.

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Online Orders: Exchanges

Please click on the above link to access the Exchange Portal to print your return label. Contact us at info@buffalobrewcoffee.com prior to sending your items to ensure the item you need is in stock. 

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Online Orders: Damages

Please click on the above link to access the Returns Portal to print your return label. Please contact us prior to sending your item(s).

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IN STORE PURCHASES

To return items in the store, you must provide your original receipt within 30 days of the original purchase.

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In-Store Purchases: Getting a Refund

Please return the item in the store. If it is not possible to bring the item to the store, shipping will be paid by the customer to send the item back. Please contact us prior to shipping it back to let us know it is being returned. 

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In-Store Purchases: Exchange an Item

We accept exchanges within 30 days of the original purchase.